What two pieces of information should a help desk technician document while troubleshooting connectivity issues with an end user? (Choose two.)
- if the user can ping the default gateway address
- if the word processing software is installed correctly
- the CPU clock speed of the computer
- the number of network jacks that are in the room
- whether the PC uses dynamic or static IP addressing
Exam with this question: CCNA Discovery 1: DHomeSB Final Exam
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