Which are recommendations to be used when communicate with a user?

IT Questions BankCategory: CCNA 3 v7Which are recommendations to be used when communicate with a user?

Which are recommendations to be used when communicate with a user?

  • Always be considerate and empathize with users.
  • Always listen or carefully read what the user is saying.
  • Speak at a technical level they can understand.
  • All the above

Explanation: Recommendations when talking to a user include always be considerate and empathize with users, always listen or read carefully what the user is saying and speak at a technical level they can understand.

Exam with this question: 12.2.8 Check Your Understanding - Troubleshooting Process

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