Which step should be taken next once a problem is resolved during a troubleshooting process?
- Consult an FAQ.
- Escalate the problem.
- Update the documentation.
- Run remote access software.
Explanation: Proper documentation can help troubleshoot the same or similar problems in the future. Proper documentation should include the type of error encountered, the steps taken to determine the cause of the problem, and the steps taken to correct the problem.
Exam with this question: Module 8.6.3 Troubleshoot Common Network Problems Quiz
Exam with this question: 20.7.3 Module 20 – Troubleshoot Common Network Problems Quiz