Which structured troubleshooting method attempts to resolve the problem by changing elements in the problem device or configuration to be consistent with a working one?

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Which structured troubleshooting method attempts to resolve the problem by changing elements in the problem device or configuration to be consistent with a working one?

Bottom-Up
Top-Down
Divide-and-Conquer
Follow-the-Path
Substitution
Comparison
Educated Guess

Explanation: The comparison method attempts to use a working device or configuration as a model for correcting an issue in the problem device or configuration.

Exam with this question: 20.1.5 Check Your Understanding - The Troubleshooting Process