Which troubleshooting approach is more appropriate for a seasoned network administrator rather than a less-experienced network administrator?

IT Questions BankWhich troubleshooting approach is more appropriate for a seasoned network administrator rather than a less-experienced network administrator?

Question:
Which troubleshooting approach is more appropriate for a seasoned network administrator rather than a less-experienced network administrator?

  • a less-structured approach based on an educated guess
  • an approach comparing working and nonworking components to spot significant differences
  • a structured approach starting with the physical layer and moving up through the layers of the OSI model until the cause of the problem is identified
  • an approach that starts with the end-user applications and moves down through the layers of the OSI model until the cause of the problem has been identified

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