A mobile user downloads and installs an app. Once the app is installed, the Android mobile device is frozen. What is a cause for the issue?

A mobile user downloads and installs an app. Once the app is installed, the Android mobile device is frozen. What is a cause for the issue?

• The mobile OS needs to be replaced.
• Additional apps are needed for the app to function correctly.
• The app is not compatible with the device.
• The app needs an update.

Explanation: A new app may not have been designed properly and may not be compatible with the OS on an Android device. Because of this, the device may appear frozen.

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