A networked PC is having trouble accessing the Internet, but can print to a local printer and ping other computers in the area. Other computers on the same network are not having any issues. What is the problem?

A networked PC is having trouble accessing the Internet, but can print to a local printer and ping other computers in the area. Other computers on the same network are not having any issues. What is the problem?

• The PC has a missing or incorrect default gateway.
• The link between the switch to which the PC connects and the default gateway router is down.
• The switch port to which the PC connects has an incorrect VLAN configured.
• The default gateway router does not have a default route.

Explanation: Since other computers on the same network work properly, the default gateway router has a default route and the link between the workgroup switch and the router works. An incorrectly configured switch port VLAN would not cause these symptoms.

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