A technician adds a new optical drive to a computer but the optical drive is not recognized by the computer. The technician thinks that the BIOS firmware needs to be updated and updates the CMOS. However, the computer fails to start. What is a possible solution?

IT Questions Bank › Category: IT Essentials › A technician adds a new optical drive to a computer but the optical drive is not recognized by the computer. The technician thinks that the BIOS firmware needs to be updated and updates the CMOS. However, the computer fails to start. What is a possible solution?

Question:
A technician adds a new optical drive to a computer but the optical drive is not recognized by the computer. The technician thinks that the BIOS firmware needs to be updated and updates the CMOS. However, the computer fails to start. What is a possible solution?

Download a different set of drivers for the newly installed hardware.
Contact the motherboard manufacturer to obtain a new CMOS chip.
Attach external power to the newly installed hardware.
Change the boot order in the BIOS to include the optical drive.

Exam with this question: IT Essentials (ITE v7) Chapter 14 Exam Answers