A technician calls the help desk with the following situation. “I installed a new sound card but it is not working correctly.” What advice should the help desk agent give to the caller?
- Set the file permissions to read and execute.
- Use Device Manager to look for any driver issues or problems.
- Check the permissions for this file.
- Create a virtual machine with an OS that supports the application.
Exam with this question: IT Essentials 220-1002 Certification Practice Exam
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