A technician is troubleshooting a network problem. After troubleshooting, the technician concludes that a switch should be replaced. What should the technician do next?

IT Questions BankCategory: CCNA 1 v7A technician is troubleshooting a network problem. After troubleshooting, the technician concludes that a switch should be replaced. What should the technician do next?

A technician is troubleshooting a network problem. After troubleshooting, the technician concludes that a switch should be replaced. What should the technician do next?

  • Email all users to let them know they are replacing a switch.
  • Escalate the trouble ticket to the manager to approve the change.
  • Purchase a new switch and replace the defective one.
  • Resolve the problem.

Explanation: The technician should escalate the problem to their manager.

More Questions: 17.6.5 Check Your Understanding – Troubleshooting Methodologies


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