A technician is troubleshooting a network problem and has just established a theory of probable causes. What would be the next step in the troubleshooting process?

IT Questions BankCategory: CCNA 1 v7A technician is troubleshooting a network problem and has just established a theory of probable causes. What would be the next step in the troubleshooting process?

A technician is troubleshooting a network problem and has just established a theory of probable causes. What would be the next step in the troubleshooting process?

  • Document findings, actions, and outcomes.
  • Establish a plan of action and implement the solution.
  • Identify the problem.
  • Test the theory to determine cause.
  • Verify solution and implement preventive measures.

Explanation: The next step after “Establish a Theory of Probable Causes” is to “Test the Theory to Determine Cause”.

More Questions: 17.6.5 Check Your Understanding – Troubleshooting Methodologies


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