A technician is troubleshooting a Windows 10 computer that displays an “Invalid Boot Disk” error message. What should be the first action the technician should take to troubleshoot the issue?

IT Questions BankCategory: IT EssentialsA technician is troubleshooting a Windows 10 computer that displays an “Invalid Boot Disk” error message. What should be the first action the technician should take to troubleshoot the issue?

Question:
A technician is troubleshooting a Windows 10 computer that displays an “Invalid Boot Disk” error message. What should be the first action the technician should take to troubleshoot the issue?

  • Change the boot order in the UEFI/BIOS settings to select the drive that has the operating system installed as the first boot device.
  • Boot the computer in Safe Mode and run sfc / scanno w .
  • Use the last known good configuration to boot the computer.
  • Run the command chkdsk.

Explanation: The first thing the technician should do when addressing an “Invalid Boot Disk” error message is to ensure that the boot order in the UEFI/BIOS settings is set to drive that has the operating system installed as the first boot device.
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