A technician is troubleshooting a workstation in a domain that has been infected with a virus. What is the first step the technician should take to clean the infected workstation?
- Run the antivirus software.
- Turn off system restore.
- Disconnect the workstation from the network.
- Update the antivirus software.
Explanation: The first step is to disconnect the infected workstation from the network. This will quarantine the infected workstation and prevent the virus from spreading throughout the network.
Exam with this question: IT Essentials v7.0 - A+ 220-1002 Certification Practice Exam Answers
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