A user has a computer that is infected with spyware. What should be performed before removing the spyware?
- Disable System Restore.
- Run Windows Update.
- Run a disk defragmentation.
- Create a full backup.
Explanation: An infected computer that performs a system restore will save the virus or spyware along with the restore point. Therefore, system restore files must be deleted before the removal of malware.
Exam with this question: IT Essentials A+ 220-1102 Certification Practice Exam Answers
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