A user is reporting that an inkjet printer is printing colors different from what the printer should be printing. The printer has separate cartridges for each color and the user changed the cyan cartridge recently. What is the action that could fix the problem?
- Perform a printer head cleaning.
- Check for loose printer cables.
- Use a different type of paper.
- Purchase a maintenance kit.
Explanation: A head cleaning routine is needed if the cartridges get clogged or if they are new. Typically, inkjet printers print different colors if one of the cartridges is not able to function properly.
Exam with this question: A+ 220-1001 Certification Practice Exam
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