An administrator calls the help desk with the following situation. “An application on my computer is not responding and it is slowing down other applications. What should I do?” What advice should the help desk agent give to the caller?

IT Questions BankCategory: IT EssentialsAn administrator calls the help desk with the following situation. “An application on my computer is not responding and it is slowing down other applications. What should I do?” What advice should the help desk agent give to the caller?

An administrator calls the help desk with the following situation. “An application on my computer is not responding and it is slowing down other applications. What should I do?” What advice should the help desk agent give to the caller?

  • Create a virtual machine with an OS that supports the application.
  • Check the permissions for this file.
  • Use Task Manager to release system resources from the unresponsive application.
  • Set the file permissions to read and execute.

Exam with this question: IT Essentials v7.0 – A+ 220-1002 Certification Practice Exam Answers


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