An employee reports that the output of a workstation display is distorted. The technician checks the manufacturer website and downloads the latest version of the video driver. After the video driver is installed, what should the technician do next?

Question:
An employee reports that the output of a workstation display is distorted. The technician checks the manufacturer website and downloads the latest version of the video driver. After the video driver is installed, what should the technician do next?

• Schedule the next system checkup with the employee.
• Log the previous and current version numbers of the video driver.
• Move the display card to another slot to see if the video performs better.
• Open a video editing application to verify the video performance.

Explanation: After the repairs have been completed, continue the troubleshooting process by verifying full system functionality.

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