Question:
Which two types of data should be backed up before troubleshooting a computer for a customer? (Choose two.) (Choose two.)
- BIOS system file
- driver files for the hard disk
- Internet Explorer favorites files
- Windows operating system files
- documents that are created by the customer
Explanation: Only customer created data is necessary for backup as a precaution to the troubleshooting process.
Exam with this question: IT Essentials (ITE v7) Chapter 4 Exam Answers
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