Medhat is unable to connect to a site on the internet. To begin troubleshooting, he first tests network connectivity. If that fails, he will work his way down the layers to the physical medium. If network connectivity tests succeed, he will work his way up to troubleshooting the application software. Which structured troubleshooting method is Medhat using?

IT Questions Bank › Category: Networking Essentials › Medhat is unable to connect to a site on the internet. To begin troubleshooting, he first tests network connectivity. If that fails, he will work his way down the layers to the physical medium. If network connectivity tests succeed, he will work his way up to troubleshooting the application software. Which structured troubleshooting method is Medhat using?

Bottom-Up
Top-Down
Divide-and-Conquer
Follow-the-Path
Substitution
Comparison
Educated Guess

Explanation: Medhat is using the divide-and-conquer troubleshooting method by starting at Layer 3.

Exam with this question: 20.1.5 Check Your Understanding - The Troubleshooting Process