Patti is troubleshooting an issue on the network. Based on her past experience with similar situations, she assumes the problem is a bad IP configuration and starts troubleshooting with that. Which structured troubleshooting method is Patti using?
- Bottom-Up
- Top-Down
- Divide-and-Conquer
- Follow-the-Path
- Substitution
- Comparison
- Educated Guess
Explanation: Patti has prior experience with similar issues; therefore, she is using the educated guess troubleshooting method.
Exam with this question: 20.1.5 Check Your Understanding - The Troubleshooting Process
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