Several times during the last few days, a user has experienced the Blue Screen of Death when plugging an external hard drive into a laptop via USB. What is a possible solution for this problem?

Questions BankCategory: IT EssentialsSeveral times during the last few days, a user has experienced the Blue Screen of Death when plugging an external hard drive into a laptop via USB. What is a possible solution for this problem?
ITExamAnswers Staff asked 2 months ago
Question:
Several times during the last few days, a user has experienced the Blue Screen of Death when plugging an external hard drive into a laptop via USB. What is a possible solution for this problem?

  • Reinstall the operating system.
  • Upgrade the operating system.
  • Research the STOP error and the name of the module that produced the error.
  • Research the boot error beep code to identify the source of the error.

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