What is the first step in the process of troubleshooting a laptop?

Aug 18, 2020 Last Updated: Aug 18, 2020 No Comments
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IT Questions Bank › Category: IT Essentials › What is the first step in the process of troubleshooting a laptop?

Question:
What is the first step in the process of troubleshooting a laptop?

  • Verify full functionality.
  • Determine the exact cause.
  • Establish probable causes.
  • Identify the problem.

Exam with this question: IT Essentials (ITE v7) Chapter 7 Exam Answers

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