Which category of software troubleshooting tools provides device-level monitoring, configuration, and fault-management?
- host-based protocol analyzers
- baselining tools
- knowledge bases
- network management system tools
Explanation: Network management system (NMS) tools include device-level monitoring, configuration, and fault-management tools. Knowledge bases are online repositories of experience-based information. Baselining tools perform tasks of network baselining documentation, network diagram drawings, and network performance statistics establishment. Host-based protocol analyzers capture and decode the various protocol layers in a recorded frame and present the information in a relatively easy to use format.
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