Which question would be an example of an open-ended question that a technician might ask when troubleshooting a security issue?

Question:
Which question would be an example of an open-ended question that a technician might ask when troubleshooting a security issue?

• Have you scanned your computer recently for viruses?
• What symptoms are you experiencing?
• Did you open any attachments from a suspicious email message?
• Is your security software up to date?

Explanation: Close-ended questions generally have a fixed or limited set of possible responses, such as "yes" or "no". Open-ended questions imply no limited or fixed set of replies but rather generally prompt the responder to provide more meaningful feedback.

Exam with this question: IT Essentials A+ 220-1102 Certification Practice Exam Answers

Exam with this question: IT Essentials (ITE v7) Chapter 10 Exam Answers
Exam with this question: IT Essentials (ITE v7) Chapter 12 Exam Answers