Which questions are appropriate to ask when gathering information from a user? (Choose three.)

IT Questions BankCategory: CCNA 4 v4.0 EWANWhich questions are appropriate to ask when gathering information from a user? (Choose three.)

Which questions are appropriate to ask when gathering information from a user? (Choose three.)

  • What does work?
  • Who did you call after the problem appeared?
  • When did you first notice the problem?
  • When does the problem occur?
  • What is your password?
  • What did you do after the problem occurred?

Explanation: These are logical questions that will help you narrow down the specific problem. Questions B, E, and F do not add any value and are not pertinent.

Exam with this question: EWAN v4 Chapter 8 Check Your Understanding: Network Troubleshooting
Exam with this question: CCNA 4 Exploration v4.0 Chapter 8 Quiz

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