Which troubleshooting method involves swapping a device suspected of having issues with a known good device to see if the problem is solved?
- educated guess
Explanation: With the substitution troubleshooting method, a know suitable device is used to replace a suspected bad device. If this fixes the problem, then the problem was with the removed device. If the issue remains, the cause resides someplace else, and the troubleshooting continues.
Exam with this question: Network Support and Security Final Exam
Exam with this question: Network Support and Security: My Knowledge Check Answers