Which two types of problems are best investigated with a bottom-up troubleshooting method? (Choose two.)
- problems involving an issue not seen before
- problems involving cabling
- problems involving software installed on end systems
- problems involving routing tables
- problems involving subnet addressing
Explanation: The bottom-up troubleshooting starts at Layer 1 and works its way up the model stack to Layer 7 or until the problem is identified. This approach is best for Layer 1 issues, such as cabling or hardware, and for new problems that have not been experienced before.
Exam with this question: Network Support and Security 1.7.3 Network Support Quiz
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