A customer calls the help desk about setting up a new PC and cable modem and being unable to access the Internet. What three questions would the technician ask if the bottom-up troubleshooting approach is used? (Choose three.)

A customer calls the help desk about setting up a new PC and cable modem and being unable to access the Internet. What three questions would the technician ask if the bottom-up troubleshooting approach is used? (Choose three.)

• Is the NIC link light blinking?
• What is the IP address and subnet mask?
• Can the default gateway be successfully pinged?
• Is the network cable properly attached to the modem?
• Is the Category 5 cable properly connected to the network slot on the PC?
• Can you access your e-mail account?

Exam with this question: CCNA Discovery 2: DsmbISP Chapter 2 Exam