A person with an Android mobile device holds down the power button and the volume down button until the device turns off. The person then turns the device back on. What was this person doing to the device?
- a normal power off
- a factory reset
- a full backup to the iCloud
- a standard reset of the device
- an operating system update
Explanation: If a problem occurs with an Android device that cannot be solved with a normal power off and on, a user can try a reset of the device. Holding the power button and the volume down keys until the device powers off and then powering it on is one of the ways to reset most Android devices.
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