A user finds that when launching a downloaded Windows update file, Windows Update fails. What are two possible causes for this? (Choose two.)

A user finds that when launching a downloaded Windows update file, Windows Update fails. What are two possible causes for this? (Choose two.)

• The downloaded update file is corrupted.
• A previous update that is required for the current update is not installed.
• The Windows Firewall is turned off.
• The virus definitions are out of date.
• The hard disk is failing.

Explanation: In the event that the downloaded update file is corrupted or a previously required update was not installed, the Windows Update process will fail.

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