A user got a Bluetooth headset as a gift but cannot make it work with a smartphone. The user visits the service desk for help. What are two things that the technician should show the user? (Choose two.)

IT Questions Bank › Category: IT Essentials › A user got a Bluetooth headset as a gift but cannot make it work with a smartphone. The user visits the service desk for help. What are two things that the technician should show the user? (Choose two.)

Question:
A user got a Bluetooth headset as a gift but cannot make it work with a smartphone. The user visits the service desk for help. What are two things that the technician should show the user? (Choose two.)

how to pair the headset
how to turn on Bluetooth
how to turn on location services
how to join a wireless network correctly
how to set the proper battery usage configuration

Explanation: When a mobile device cannot connect to a Bluetooth device, a user should check to verify that Bluetooth is turned on, that the Bluetooth device is paired with the mobile device, and that the mobile device is within range.

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