A user purchases a new smartphone and is trying to use a high quality Bluetooth headset on the new device. However, the headset is not connected to the smartphone. What are three settings that the user needs to check to troubleshoot the problem? (Choose three.)

Feb 27, 2022 Last Updated: Feb 27, 2022 No Comments
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IT Questions Bank › Category: IT Essentials › A user purchases a new smartphone and is trying to use a high quality Bluetooth headset on the new device. However, the headset is not connected to the smartphone. What are three settings that the user needs to check to troubleshoot the problem? (Choose three.)

A user purchases a new smartphone and is trying to use a high quality Bluetooth headset on the new device. However, the headset is not connected to the smartphone. What are three settings that the user needs to check to troubleshoot the problem? (Choose three.)

  • The battery capacity on the smartphone is above 50%.
  • The USB port on the headset is working.
  • The authentication service is turned on.
  • The Bluetooth connection is enabled on the smartphone.
  • The headset is turned on.
  • The pin code is entered correctly.

Explanation: Three factors contribute to a successful pairing between a Bluetooth capable host (the smartphone in this case) and a Bluetooth device (the headset):

  • The Bluetooth device is turned on.
  • The pin code is entered correctly.
  • The Bluetooth connection is enabled on the mobile device.

Exam with this question: IT Essentials v7.0 - A+ 220-1002 Certification Practice Exam Answers

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