A user reports that an application crashed. The technician tries a few other applications on the PC and finds that none of them start normally or that they crash soon after being launched. What is a possible cause of the problem?
- The applications need updates from the software vendors.
- The Windows Firewall is turned off for the Private networks profile.
- The PC is infected by a virus.
- The hard disk is failing.
Explanation: A virus infection could cause issues such as a file name change, one or more applications crashing, or files disappearing on a PC. The failing hard disk and lack of updates from the vendors should not cause the same issues for multiple applications. The Windows Firewall being off is not a direct cause of such issues.
Exam with this question: IT Essentials v7.0 - A+ 220-1002 Certification Practice Exam Answers
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