After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

Question:
After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

• verifying the solution and system functionality
• identifying the problem
• testing a theory to determine the cause of the problem
• documenting findings, actions, and outcomes

Explanation: Testing a printer by restarting it and printing a test page are actions taken within the verification of the solution and system functionality step.

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