An employee mentions that opening a large document file is taking longer than usual. The desktop support technician suspects that there might be a fault in the hard disk. What should the technician do next?

May 28, 2022 Last Updated: Dec 30, 2022 1 Comment
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IT Questions Bank › Category: IT Essentials › An employee mentions that opening a large document file is taking longer than usual. The desktop support technician suspects that there might be a fault in the hard disk. What should the technician do next?

An employee mentions that opening a large document file is taking longer than usual. The desktop support technician suspects that there might be a fault in the hard disk. What should the technician do next?

  • Perform the disk cleanup procedure.
  • Replace the hard disk with a new one to pinpoint the exact problem.
  • Back up the user data from the workstation.
  • Contact a data recovery company for service.

Explanation: Always perform a backup before beginning any troubleshooting.

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تاعا replied 10 months ago

An employee complains that opening a large document file is taking him longer than usual. The desktop support technician suspects that the hard disk may be defective. What is the next step the technician should take?

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تاعا
تاعا
9 months ago

An employee complains that opening a large document file is taking him longer than usual. The desktop support technician suspects that the hard disk may be defective. What is the next step the technician should take?

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