During the process of troubleshooting, a technician gains access to customer private information. What is expected that the technician do with this information?

Question:
During the process of troubleshooting, a technician gains access to customer private information. What is expected that the technician do with this information?

• Send this information to the manager of the customer.
• Back up the information just in case the customer needs it some day.
• Document all information in a log file.
• Send this information to the technician manager.
• Keep it confidential.

Exam with this question: IT Essentials (ITE v7) Chapter 11 Exam Answers