Question:
During the troubleshooting of software that is installed on a computer system, a level one technician requires help from a level two technician. The file shown in the exhibit must be sent to the level two technician. How should the level one technician deliver this file?
- Send the file as it is to the level two technician.
- Deliver the file in printed format only.
- Replace all passwords in the file with before emailing the file and then supply the passwords by secure means, if required.
- This file should not be shared with the level two technician.
Exam with this question: IT Essentials (ITE v7) Chapter 11 Exam Answers
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