If a technician is unable to create a backup of data on a customer computer, what three pieces of information should the technician include on the liability release form signed by the customer before beginning work? (Choose three.)

IT Questions BankCategory: IT EssentialsIf a technician is unable to create a backup of data on a customer computer, what three pieces of information should the technician include on the liability release form signed by the customer before beginning work? (Choose three.)

Question:
If a technician is unable to create a backup of data on a customer computer, what three pieces of information should the technician include on the liability release form signed by the customer before beginning work? (Choose three.)

  • a description of the problem
  • the steps required to resolve the problem
  • permission to work on the computer without a current backup available
  • a release from liability if data is lost or corrupted
  • the components used in the repair
  • a description of the work to be performed

Explanation: If there is not a current backup of the data and the technician is not able to create one, then a liability release form signed by the customer should contain the following information: Permission to work on the computer without a current backup available Release from liability if data is lost or corrupted Description of the work to be performed

Exam with this question: IT Essentials (ITE v7) Chapter 4 Exam Answers
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