What are two sections that are usually included in an SLA? (Choose two.)

Aug 26, 2020 Last Updated: Aug 26, 2020 No Comments
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IT Questions Bank › Category: IT Essentials › What are two sections that are usually included in an SLA? (Choose two.)

Question:
What are two sections that are usually included in an SLA? (Choose two.)

  • supported equipment and software
  • home contact information of the technician
  • service provider part suppliers
  • time of service availability
  • contact information of other clients

Exam with this question: IT Essentials (ITE v7) Chapter 11 Exam Answers

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