What are two sections that are usually included in an SLA? (Choose two.)

IT Questions BankCategory: IT EssentialsWhat are two sections that are usually included in an SLA? (Choose two.)

Question:
What are two sections that are usually included in an SLA? (Choose two.)

  • supported equipment and software
  • home contact information of the technician
  • service provider part suppliers
  • time of service availability
  • contact information of other clients

More Questions: IT Essentials (ITE v7) Chapter 11 Exam Answers


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