What is an example of a targeted, closed-ended question?
- What operating system is installed on your computer, Windows, Linux, or macOS?
- What types of error messages did you see when you experienced the issue?
- What steps did you take to attempt to solve the issue before reporting it?
- What can you tell me about how you discovered this issue?
Explanation: A closed-ended question can be answered with a simple factual answer. In this case, the computer's operating system is a factual answer that can only have a few possible answers.
Exam with this question: Network Support and Security 1.7.3 Network Support Quiz
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