Which statement describes a best practice related to time management?

IT Questions BankCategory: IT EssentialsWhich statement describes a best practice related to time management?

Question:
Which statement describes a best practice related to time management?

  • The technician can take the call of another technician, even without permission to do so.
  • The technician should give better service to a customer for whom the technician feels more sympathy.
  • The technician should take the easier calls first, regardless of the urgency.
  • The technician should make sure to call the customer back as close to the callback time as possible.

Exam with this question: IT Essentials (ITE v7) Chapter 11 Exam Answers

Subscribe
Notify of
guest

0 Comments
Inline Feedbacks
View all comments
0
Would love your thoughts, please comment.x
()
x