A technician is troubleshooting an employee laptop that has a wired network connectivity issue. The laptop can connect to the internet when used inside the office but cannot connect to the network when used in a research lab. The company uses DHCP in the office but does not use DHCP in the research lab. How can the technician address this issue?

Questions BankA technician is troubleshooting an employee laptop that has a wired network connectivity issue. The laptop can connect to the internet when used inside the office but cannot connect to the network when used in a research lab. The company uses DHCP in the office but does not use DHCP in the research lab. How can the technician address this issue?
ITExamAnswers Staff asked 2 months ago
Question:
A technician is troubleshooting an employee laptop that has a wired network connectivity issue. The laptop can connect to the internet when used inside the office but cannot connect to the network when used in a research lab. The company uses DHCP in the office but does not use DHCP in the research lab. How can the technician address this issue?

  • Implement an Alternate Configuration IPv4 address on the laptop.
  • Modify the DNS server IPv4 address on the laptop.
  • Modify the proxy settings used on the laptop.
  • Adjust the default gateway IPv4 address on the laptop.

Explanation: By setting up an alternate IPv4 address on the laptop, the user will be able to move between a network with DHCP and another network that requires a static IPv4 address.

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