A user can access a file share resource on a server located in the same office but cannot access the internet. What is the possible cause?
- The default gateway address is misconfigured on the PC.
- The switch is malfunctioning.
- The DHCP server is disconnected.
- The IPv4 address and subnet mask are misconfigured on the PC.
Explanation: The fact that the user can access a file share resource but not the internet indicates the issue might be caused by default gateway misconfiguration. If no default gateway is configured in the host TCP/IP settings, or if the wrong default gateway is specified, messages addressed to hosts on the internet cannot be delivered.
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