A user can access a file share resource on a server located in the same office but cannot access the internet. What is the possible cause?

A user can access a file share resource on a server located in the same office but cannot access the internet. What is the possible cause?

• The default gateway address is misconfigured on the PC.
• The switch is malfunctioning.
• The DHCP server is disconnected.
• The IPv4 address and subnet mask are misconfigured on the PC.

Explanation: The fact that the user can access a file share resource but not the internet indicates the issue might be caused by default gateway misconfiguration. If no default gateway is configured in the host TCP/IP settings, or if the wrong default gateway is specified, messages addressed to hosts on the internet cannot be delivered.

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