A user has opened a ticket that indicates that the computer clock keeps losing the correct time. What is the most likely cause of the problem?

A user has opened a ticket that indicates that the computer clock keeps losing the correct time. What is the most likely cause of the problem?

• The CMOS battery is loose or failing.
• The operating system needs to be patched.
• The CPU needs to be overclocked.
• The motherboard clocking crystal is damaged.

Explanation: The CMOS battery holds the saved system BIOS settings, including the correct date and time. If the CMOS battery is dead or not connected properly, those settings can be lost.

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