A user has taken a personal laptop to work. The laptop is unable to discover the name of the office wireless network. What are two potential causes of this problem? (Choose two.)
- The wireless router is set to mixed mode.
- The laptop has not received an IP address from the wireless router.
- The network does not support the wireless protocol in use by the laptop.
- The wireless router is not broadcasting the SSID.
- The laptop must be configured with the office workgroup name.
Explanation: The laptop could be using an older NIC that uses a protocol not supported by the network. This would be especially likely if the wireless router was not configured in mixed mode. In addition, the wireless router could have SSID broadcasting deactivated. In either case, the computer would not be able to discover the network name. An IP address or workgroup configuration is not required to see the network name.
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