In which situation would it be appropriate for a technician to back up personal and confidential data from a computer belonging to a customer?

In which situation would it be appropriate for a technician to back up personal and confidential data from a computer belonging to a customer?

• if the customer forgets to sign the work order
• if the customer permits it
• if illegal content is discovered on the customer computer
• if the technician feels it necessary to back it up

Explanation: It is important to obtain written consent from the customer prior to backing up any data from the customer PC.

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