What does a technician need in order to make changes to software installed on the computer of a customer?

Questions BankCategory: IT EssentialsWhat does a technician need in order to make changes to software installed on the computer of a customer?
ITExamAnswers Staff asked 2 months ago
Question:
What does a technician need in order to make changes to software installed on the computer of a customer?

  • the authorization of a more senior technician
  • customer authorization
  • verification that the software is legal
  • two witnesses

Explanation: To make any changes to a computer, a technician needs authorization from the customer. The presence of either another technician or other witnesses does not entitle the technician to either install or modify software, even if it is legal.

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