When troubleshooting a computer, where can a technician find updated information about errors caused by the system, the user, or the software?

IT Questions BankCategory: IT EssentialsWhen troubleshooting a computer, where can a technician find updated information about errors caused by the system, the user, or the software?

Question:
When troubleshooting a computer, where can a technician find updated information about errors caused by the system, the user, or the software?

  • Event Viewer
  • Device Manager
  • the BIOS
  • vendor diagnostic tools

Explanation: Information about errors caused by the system, user, or software can be found in Event Viewer. Event Viewer is an application that records detailed information about problems including:What problem occurred and the date and time of the occurrence. The severity and source of the problem. An event ID assigned to the problem. The user who was logged in when the problem occurred.

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