IT Questions Bank Mar 16, 2020 Last Updated: Jun 29, 2023 No Comments Share Tweet Share Pin it IT Questions Bank › Category: IT EssentialsA technician is troubleshooting a Windows 7 laptop infected with a virus that has damaged the master boot record. The technician has booted the laptop using the installation media and is attempting to repair the laptop from the command line interface. Which two commands can the technician use to repair the corrupt master boot record? (Choose two.)ITExamAnswers asked 4 years ago • IT EssentialsA technician arrives and asks a customer, “Can you describe the problem?” The customer replies, “All email messages that I send have the wrong date. I have restarted the computer several times, but this does not seem to help.” What could be the problem?ITExamAnswers asked 4 years ago • IT EssentialsA technician is troubleshooting a laser printer that outputs blank paper for all print jobs including printer test pages. What is a probable cause?ITExamAnswers asked 4 years ago • IT EssentialsA technician is troubleshooting a laptop that has the power light on and the hard drive spinning. However, the laptop only displays vertical lines that change color. What is the problem?ITExamAnswers asked 4 years ago • IT EssentialsUsers are complaining that they are receiving spam from the email account that belongs to a co-worker. What could cause this problem?ITExamAnswers asked 4 years ago • IT EssentialsA computer displays this message when the computer boots: “MBR has been changed or modified.” What could cause this problem?ITExamAnswers asked 4 years ago • IT EssentialsA freshly installed Windows 7 laptop is plugged into the network and configured with an IP address. The technician then attempts to ping the laptop from another computer. While the laptop is able to connect to other devices, the ping requests fail. What is the likely cause?ITExamAnswers asked 4 years ago • IT EssentialsA user complains that a printer is outputting random characters instead of the desired document. What is a probable cause of this?ITExamAnswers asked 4 years ago • IT EssentialsA technician finds that occasionally when a network printer is restarted, clients are unable to print to it, receiving a “Document failed to print” message. What is a probable cause of this?ITExamAnswers asked 4 years ago • IT EssentialsA user complains that when a page is printed on a laser printer, the page smears when touched. What is a possible cause of this issue?ITExamAnswers asked 4 years ago • IT EssentialsA technician replaces a laptop keyboard that was no longer functioning, and has verified that the newly replaced keyboard functions properly. What is the final step the technician should take as part of the troubleshooting process?ITExamAnswers asked 4 years ago • IT EssentialsA technician is working on a laptop that has a dark display. After attaching an external display and verifying that it works, the technician now has a better idea as to the problem. What could be the problem?ITExamAnswers asked 4 years ago • IT EssentialsSeveral times during the last few days, a user has experienced the Blue Screen of Death when plugging an external hard drive into a laptop via USB. What is a possible solution for this problem?ITExamAnswers asked 4 years ago • IT EssentialsA laptop that is running Windows XP displays “Missing NTLDR” after the POST. What are the two most probable reasons for this problem? (Choose two.)ITExamAnswers asked 4 years ago • IT EssentialsA technician is replacing an internal hard drive used as a secondary drive on a PC. After connecting the new hardware and powering up the computer, an “OS not found” error message is displayed. What is the most probable cause for that error message?ITExamAnswers asked 4 years ago • IT Essentials