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IT Essentials (Version 8.0) Chapter 2 Exam Answers
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IT Essentials (ITE v6.0 + v7.0) Chapter 2 Test Online
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Question 1 of 24
1. Question
1 pointsWhat is a good safety precaution to take when opening a computer case?Correct
Incorrect
Hint
Computer cases can easily be a hazard to technicians. Before working inside a computer, examine the case edges and put tape over any of the sharp edges to prevent physical harm. A case is opened, but seldom removed when installing or removing parts. Loose clothing should be secured before you work inside a computer. -
Question 2 of 24
2. Question
1 pointsWhat does the βAβ in P-A-S-S remind a person to do while using a fire extinguisher?Correct
Incorrect
Hint
When using the P-A-S-S memory aid with a fire extinguisher, the βAβ in P-A-S-S is for aiming at the base of the fire and not at the flames. -
Question 3 of 24
3. Question
1 pointsHow is a power supply commonly attached to a tower case?Correct
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Hint
To install a power supply into a PC tower case, open the case, align the power supply with the case holes, and use screws to attach the power supply to the case. -
Question 4 of 24
4. Question
1 pointsA technician is replacing a power supply. Which two factors should the technician consider when obtaining the replacement part? (Choose two.)Correct
Incorrect
Hint
A technician should consider the following when choosing a power supply:Type of motherboard Wattage Number and type of connectors Type of case The computer input power level is either 120 or 240 VAC. Output voltages are standard 3.3, 5, and 12 VDC. A power supply normally has one fan and this is not a selectable option on a fan. -
Question 5 of 24
5. Question
1 pointsA technician is installing additional memory in a computer. How can the technician guarantee that the memory is correctly aligned?Correct
Incorrect
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Question 6 of 24
6. Question
1 pointsWhat is used to prevent the motherboard from touching metal portions of the computer case?Correct
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Hint
Screws and standoffs that are non-metallic may be insulators and protect against grounding. -
Question 7 of 24
7. Question
1 pointsWhich statement describes the purpose of an I/O connector plate?Correct
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Hint
The I/O plate connects to the back of the case and has holes for each of the ports on the motherboard to push through, allowing the motherboard to be used in many different cases regardless of the number of ports on the board or their layout. -
Question 8 of 24
8. Question
1 pointsWhat are three important considerations when installing a CPU on a motherboard? (Choose three.)Correct
Incorrect
Hint
The CPU is sensitive to static discharges. Its pins are very delicate and it works at high temperatures, so precautions must be taken. If the CPU has been used in another machine or if the fan is being replaced, you might need to remove the old thermal compound using isopropyl alcohol (not on the CPU contacts). The battery does not need to be removed from the motherboard during the CPU installation. This would cause the saved BIOS settings to be lost. Minimum force should be needed to lock the CPU load lever into place. -
Question 9 of 24
9. Question
1 pointsWhen a new PC is being built, which component has the most influence when selecting the case and power supply?Correct
Incorrect
Hint
The choice of motherboard determines the type of case and power supply. The form factor of a motherboard must match the type of case and power supply. RAM modules, video cards, and sound cards are installed on the motherboard. They must be compatible with the motherboard. A hard disk is attached to the case, but the dimensions of the drive bays are standardized. -
Question 10 of 24
10. Question
1 pointsWhich two factors must be considered when replacing old RAM modules in a PC? (Choose two.)Correct
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Hint
When the RAM on a motherboard is being replaced or upgraded, the new RAM module must be compatible with the current motherboard. In addition, the speed of the new RAM must be supported by the chipset. -
Question 11 of 24
11. Question
1 pointsRefer to the exhibit. In which section of the motherboard would a memory module be installed?Correct
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Hint
Memory modules insert into memory expansion slots that have a retaining clip at each end of the slot. -
Question 12 of 24
12. Question
1 pointsWhich type of motherboard expansion slot sends data one bit at a time over a serial bus?Correct
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Hint
A PCIe expansion slot connects to a serial bus that sends data one bit at a time at a much faster rate than the older PCI slot that connects to a parallel bus. -
Question 13 of 24
13. Question
1 pointsWhich PC motherboard bus is used to connect the CPU to RAM and other motherboard components?Correct
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Hint
The front-side bus (FSB) is used to connect the CPU to RAM, expansion cards, and other motherboard components. The speed of this bus is relevant when selecting replacement motherboards and RAM. -
Question 14 of 24
14. Question
1 pointsWhere is buffered memory commonly used?Correct
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Hint
Buffered memory is used in computers that have a lot of RAM such as servers and high-end workstations. Buffered memory should be avoided in gaming, business, and home computers because it slows the memory speed. -
Question 15 of 24
15. Question
1 pointsA technician has been asked to upgrade a processor and needs to do some research. The computer is just a couple of years old. What are two types of processor packages that could be used inside the computer? (Choose two.)Correct
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Hint
Two architectures used with CPUs today are the pin grid array (PGA) and the land grid array (LGA). The PGA has pins on the bottom of the processor. The LGA has pins within the socket. -
Question 16 of 24
16. Question
1 pointsA student is looking to add memory in order to speed up a tower computer. Which type of memory module should the student be looking for?Correct
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Hint
Motherboards in tower computers accept dual inline memory modules (DIMMs) in the memory expansion slots. A motherboard supports a particular type of DIMM such as a DDR3 or DDR4 module. -
Question 17 of 24
17. Question
1 pointsWhich type of drive is typically installed in a 5.25 inch (13.34 cm) bay?Correct
Incorrect
Hint
Optical drives are installed in 5.25 inch (13.34 cm) drive bays that are accessed from the front of the case. Flash drives typically connect to USB ports. SSDs and hard drives typically install in a 3.5 inch (8.9 cm) drive bay or a 5.25 inch (13.34 cm) drive bay that is not accessed from the front of the case. If the drive is smaller than the bay, a tray may be purchased. -
Question 18 of 24
18. Question
1 pointsA technician has been asked to order a replacement internal SATA HDD. Between which two form factors will the technician have to choose? (Choose two.)Correct
Incorrect
Hint
For tower computers, internal HDDs are available in the 3.5 and 2.5 inch (8.89 cm and 6.35 cm) form factors. SSDs tend to be the 2.5 inch form factor. -
Question 19 of 24
19. Question
1 pointsWhile shopping for a replacement motherboard, a customer decides to also purchase a new mechanical hard drive and asks the technical salesperson for advice. Which storage interface should the salesperson recommend for the motherboard and new drive?Correct
Incorrect
Hint
Mechanical hard drives today use SATA. Legacy PATA drives used IDE and EIDE. RAID 5 is a drive redundancy technology. -
Question 20 of 24
20. Question
1 pointsWhich type of motherboard expansion slot has four types ranging from x1 to x16 with each type having a different length of expansion slot?Correct
Incorrect
Hint
The PCIe, or PCI Express, bus has four types of expansion slots with varying lengths: x1, x4, x8, and x16. -
Question 21 of 24
21. Question
1 pointsA technician is installing a new high-end video adapter card into an expansion slot on a motherboard. What may be needed to operate this video adapter card?Correct
Incorrect
Hint
When a high performance video adapter card is used, multiple power connectors may be required. These connectors may each use a 6-pin or 8-pin power connector. Video adapter cards commonly use the PCIe X 16 slot. A 24-pin ATX power connector is used to provide power to the motherboard. -
Question 22 of 24
22. Question
1 pointsRefer to the exhibit. Which type of expansion slot is shown?Correct
Incorrect
Hint
The four expansion slots shown in the exhibit from left to right are the PCIe x1, PCI, PCIe x16, and PCIx1. -
Question 23 of 24
23. Question
1 pointsRefer to the exhibit. Which device is shown?Correct
Incorrect
Hint
A media reader can be an external USB-attached device or an internal device used to read or write to media cards. -
Question 24 of 24
24. Question
1 pointsWhen assembling a PC, how is pin 1 identified on the front panel cables so that it can be aligned properly with pin 1 on the motherboard panel connector?Correct
Incorrect
Hint
Each cable that connects to the front panel connector on the motherboard is marked with a small arrow to identify which pin is pin 1 so that it can be aligned with pin 1 on the panel.
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